This policy covers how we handle:
- Employee data and personal information
- CVs and recruitment files
- Confidential client information
- Storage, access, retention and destruction of personal data
Introduction
LB Consulting ("we", "us", "our") is committed to protecting client privacy and handling personal information in a safe, responsible and transparent manner. This Privacy Policy explains how we collect, use, store, disclose and protect personal information in accordance with the Privacy Act 2020 (New Zealand).
This policy applies to all personal information we collect in the course of providing HR consulting, advisory, recruitment support and related services.
What Personal Information We Collect
We may collect and hold personal information including, but not limited to:
Clients and Business Contacts
- Names, job titles and contact details
- Business information relevant to our engagement
- Billing and payment information
- Communications between us
Employees and Candidates (on behalf of clients)
- Names and contact details
- CVs, cover letters and application information
- Employment history, qualifications and references
- Performance, conduct or disciplinary information
- Payroll or employment-related documentation (where applicable)
- Any other personal information necessary to provide HR support services
Website and Digital Information (if applicable)
- Email enquiries
- IP address and usage data (where relevant)
We only collect personal information that is necessary for our services.
How We Collect Personal Information
We collect personal information directly from:
- You or your authorised representatives
- Employees or candidates (with client authority)
- Recruitment processes we assist with
- Email, phone, online forms or documents
Where personal information is collected indirectly, we do so only where lawful and appropriate.
Why We Collect and Use Personal Information
We collect and use personal information for purposes including:
- Providing HR consulting and advisory services
- Assisting with recruitment and selection processes
- Preparing employment agreements, policies and HR documentation
- Supporting performance management and employment processes
- Communicating with clients and stakeholders
- Meeting legal and regulatory obligations
- Improving our services
We will not use personal information for purposes unrelated to our services without consent or lawful authority.
Storage and Security of Personal Information
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.
Security measures may include:
- Secure digital storage systems
- Password protection and access controls
- Limited access to personal information
- Secure disposal of information when no longer required
Personal information is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
Disclosure of Personal Information
We may disclose personal information:
- To clients where relevant to the services provided
- With employee or candidate consent (where required)
- To trusted service providers who assist us (e.g. IT or payroll providers)
- Where required by law or regulatory authority
We do not sell or trade personal information.
Overseas Disclosure
Where personal information is stored or accessed overseas (for example, cloud-based systems), we take reasonable steps to ensure that overseas recipients protect the information in a manner consistent with the Privacy Act 2020.
Accessing and Correcting Personal Information
You have the right to:
- Request access to personal information we hold about you
- Request correction of any inaccurate or incomplete information
Requests can be made by contacting us using the details below. We may require verification of identity before releasing information.
Complaints
If you believe your privacy has been breached, please contact me so we can address your concerns promptly.
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will be available upon request or on our website.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact me.
Email: lbconsulting@outlook.co.nz
Phone: +64 27 356 7383
This policy is designed to meet obligations under the Privacy Act 2020 (NZ).